Starlink is a satellite internet constellation provided and operated by Elon Musk’s SpaceX organisation. Starlink, once installed, provides satellite-based internet broadband services to most of the earth, and it is now available in the Malawi.
You first need to order your Starlink Kit (via www.starlink.com) before contacting us for installation.
While Starlink is sold as a DIY product, it often requires professional installation. Especially since the only technical assistance available to customers through Starlink is an online portal – which isn’t much help if your internet isn’t working!
To avoid damaging your expensive new equipment or running into technical issues, we recommend having your Starlink satellite installed by a professional. That said, in the event you run into difficulties when completing a DIY installation, we are here to help.
What Does the Installation Process Involve?
- Site survey/assessment: Our technician will come to your home or business to provide an onsite, no obligation quote. When assessing your location our experienced technicians will carry out an obstruction test which determines the mounting location and height to receive the best possible signal. Other things they will consider are; safely accessing your roof, mounting options, possible cable routes and the location of your Router, including options to ensure adequate WiFi.
2. Installation: We securely mount the Starlink satellite dish to the roof of the property (or other suitable location) and run cabling that connects the Starlink satellite dish to the router. We will create an interior outlet (if required) near where the new router is located. Our technicians will then help you set up your new internet connection and WiFi network, using the Starlink app. Any additional WiFi products you’ve requested can be installed at the same time.
3. Assessment of efficiency: Once complete, our technician will run an internet speed test to check the download and upload speed, and to ensure that your new internet connection is fast and reliable.
How Can I Extend the Wifi Range of My Starlink?
When installed correctly, the Starlink router will provide WiFi to your house, usually with good results. With some large and multi-story houses, there can be weak spots where the WiFi drops out. Our technician can provide a number of solutions to guarantee excellent quality WiFi in all areas of your house. These include:
- WiFi Access Points
- Range Extenders
- WiFi Mesh Systems
Your Starlink kit comes with a 30 metre cable so this dictates where the Router can be located and subsequently the source of your WiFi signal (ie; within 30 metres of the dish, taking into account where cables can be run through wall cavities etc). Whilst additional cabling can be ordered from the Starlink website, it is usually not required. You will not be able to cut or extend the Starlink cable yourself.
Should you want to ‘plug in’ a device to the system with a cable, such as a Laptop, you will need to order the Starlink ‘Ethernet Adapter’ which can be ordered only from their website. If you require additional Ethernet ports to plug into, you can use any reliable switching device.
For properties where Internet/WiFi is required in external buildings to where the Starlink Router is situated, there are some excellent products available to achieve this wirelessly, even over long distances. There are outdoor WiFi Access Points along with Point to Point (PtP) and Point to Multiple Point (PtMP) systems available. Chat with our technician about the best solution for your WiFi needs.